Reference

What You Agree To When You Use 9modapk

These terms govern your account, your deposits via JazzCash, Easypaisa, or Raast, and how we handle your activity on the platform. Access is available where local law in Pakistan permits — read this before you proceed.

JazzCash & Easypaisa payments coveredRaast transfers includedAccount eligibility rulesWithdrawal conditions statedPakistan access subject to local law
9modapk What You Agree To When You Use 9modapk
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear, or you need to flag a payment dispute involving JazzCash, Easypaisa, or Raast, our support team handles account and policy questions directly. Raise your query through any of the channels below and include your account ID so we can pull the right record without delay.

Live Chat Open the chat widget from any page on the site. Useful for quick questions about a specific clause or a pending payment match query.
Email Support Send a detailed message to our support address. Attach any relevant screenshots of your JazzCash, Easypaisa, or Raast transaction for faster resolution.
Help Centre Our help section carries a dedicated terms-queries page. Search by clause topic — account closure, payment identity, or access eligibility — to find the right answer.
HOW WE HANDLE THIS

Account Security and Policy Transparency at 9modapk

We run this platform on the principle that you should always know exactly what applies to your account. These four areas explain how we handle the obligations these terms create — from how we secure your data to how you can request a change to your account record.

Account Data Retention

We keep account records for as long as your account is active and for a period after closure as required by our operating obligations. You can request a copy of your data via email support.

Payment Identity Verification

Any JazzCash, Easypaisa, or Raast wallet linked to your account is verified against your registration details. Mismatches trigger a manual review before funds are processed.

Account Security Practices

Your account is protected by OTP-based login verification. If you suspect unauthorised access, contact support immediately — we can lock the account within one session cycle.

Requesting Account Changes

To update your registered mobile number, wallet details, or personal information, submit a written request through email support with a copy of your valid ID for confirmation.

Common Questions About These Terms and Conditions

These are the questions we get most often about how the terms affect your account and your payments. If yours is not here, the support channels listed above are the right place to send it.

Yes. Every deposit and withdrawal method — JazzCash, Easypaisa, Raast — falls under these terms. The identity-match rule applies to all three without exception.

We place the transaction on hold and contact you for clarification. If the mismatch is not resolved, the deposit is returned to the source wallet within a reasonable processing window.

We publish updates on this page as soon as they take effect. Continuing to use your account after that date means you have accepted the revised version. We do not notify each account holder individually.

Submit a closure request through email support with your account ID. Any eligible remaining balance is returned to your verified JazzCash, Easypaisa, or Raast wallet before the account is deactivated.

Eligibility depends on local law where you are located. It is your responsibility to confirm that accessing this platform is permitted in your region before you open or continue using an account.

Raise it directly through live chat or email support. Include your account ID and the specific clause you are querying so we can review the case against your account record.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.