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How We Handle Your Account and Data

Our legal terms set out what we collect, how we use it, and what your rights are as an account holder. Access to 9modapk depends on local law and is available only where permitted in eligible regions.

Pakistan Account PolicyData Handling PracticesYour Rights as a UserJazzCash & Easypaisa ContextContact Paths Included
9modapk How We Handle Your Account and Data
POLICY CONTACT PATHS

Reach Us About Legal or Account Queries

If you have a question about how your data is used, want to request a copy of your account records, or need to flag an issue with your account, our support team handles these directly. You can reach us through live chat inside your account or by email — responses cover data requests, account corrections, and policy clarifications.

Live Chat Support Open your account dashboard and start a chat session. This path handles data requests, account queries, and policy questions from Pakistan account holders.
Email Support Send your data or legal query to our support email. Include your registered account details so we can locate your record and respond accurately.
Account Settings Path Some data corrections — like updating contact details — can be done directly inside Easy Account Settings without contacting support first.
DATA AND ACCOUNT SECURITY

How We Protect Your Information

Account security sits at the centre of how we operate. Every login session uses OTP verification tied to your registered mobile number, so access requires something only you hold. Data in transit is encrypted, and wallet-linked records for JazzCash, Easypaisa, and Raast are handled with the same care as any financial record.

OTP Account Verification

Every login requires a one-time code sent to your registered mobile number. This step prevents unauthorised access even if someone has your password.

Wallet Data Handling

Transaction records tied to JazzCash, Easypaisa, or Raast are stored on our side as account logs only — full payment data stays within those platforms.

Data Retention and Deletion

We hold your data while your account is active. After closure, records are kept for a standard retention window, then deleted. You can request early deletion through support.

Requesting Your Data

Pakistan account holders can ask for a full copy of their stored account data at any time. Submit the request via live chat or email and we will respond within a reasonable timeframe.

Common Legal and Policy Questions

These cover the questions we hear most from Pakistan account holders about their rights, data, and how our terms apply to their account.

We collect your name, contact number, and account credentials at registration. Once active, we also log transaction records linked to your JazzCash, Easypaisa, or Raast wallet activity and session data for security.

Yes. Submit a request through live chat inside your account or by email. Include your registered contact details so we can locate your record and send the data to you directly.

Minor details like a contact number can be updated inside Easy Account Settings. For corrections to identity or transaction records, contact support through live chat or email with your account details.

We do not sell personal data. Payment processing through JazzCash, Easypaisa, and Raast is handled by those platforms under their own terms. We hold only the account-side transaction record on our end.

We retain account records for a standard period after closure to meet record-keeping obligations. After that window, data is deleted. You can request early deletion by contacting our support team directly.

Access to 9modapk depends on local law and is available only in eligible regions. If your region restricts access, these legal terms still apply to any account you hold with us.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.