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How 9modapk Handles Your Personal Information

When you open an account and move money through JazzCash, Easypaisa, or Raast, you share information with us — and we take that seriously.

Account Data ProtectionPayment PrivacyYour Right to AccessCookie ControlsContact Us Anytime
9modapk How 9modapk Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy

Email Support Send your data access or deletion request to our support address. We respond to privacy queries within a reasonable timeframe and confirm receipt by email.
Live Chat Open the chat window from your account dashboard to speak with our support team directly about any privacy concern or data question you have.
Account Settings Some data preferences — like marketing communications — can be adjusted directly inside your account settings without contacting support at all.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account Security

Your account is protected with OTP verification on login and sensitive actions. We flag unusual session activity automatically and can lock access at your request.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings.

Data Retention

Active account data is retained while your account is open. After closure, records are kept only as long as required by applicable law, then securely deleted.

Your Rights

You can request a copy of your data, ask us to correct inaccuracies, or request deletion by contacting support. We will confirm your identity before processing any such request.

Common Questions About Your Privacy

We collect your name, email address, phone number, and the payment method you register — such as your JazzCash or Easypaisa mobile number. This is used to verify your identity and process transactions.

Payment data is shared only with the relevant payment processor to complete your transaction. We do not share your financial details with advertisers or unrelated third parties.

Contact our support team via live chat or email with your account details. We will verify your identity and provide a summary of the data we hold on your account.

Yes. Submit a deletion request through support. Some records may be retained for the period required by applicable law before full deletion is completed.

Session cookies keep you logged in during your visit. Analytics cookies help us understand page usage. You can block or clear cookies through your browser, though some features may not work without session cookies.

Reach our support team directly via live chat or email. If you are not satisfied with our response, you may have the right to escalate to a relevant authority depending on your location and applicable local law.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.